This is a guest blog post by Pamela A. Scott
How often do you find yourself thinking you know the answer to a question only to find out you were, ahem, clueless? It happens often because we rely on the information we already have. We assume that’s good enough.
In my years of working with engineers and engineering execs, I have seen brilliant individuals stumble because they “didn’t know what they didn’t know.” This phrase — often cited as DKDK — is commonly used to remind ourselves and others that we need to think a little more.
Not long ago, I was introduced to an engineer who found himself suddenly in an executive position. He looked at me and said, “Pam, I honestly don’t know what I don’t know. I don’t know how to do this new job.” Kudos to him for recognizing that he truly did not know what he was facing.
That’s what this blog focuses on: realizing and acting wisely when you discover that you don’t know what your employees are thinking. Get proactive so you don’t find yourself later wondering, “What if I had . . . “
Here are two great resources for you to support your own growth.
