This is a guest post by Philip Zimmerman PE, PCC, DMin.
My introduction to leading by serving began with my dad who was a chemical engineer and continued with my first two employers who both were professional civil engineers. Through their direct instruction, mentoring, and coaching I learned and mastered four service roots that I still use to this day. These include the golden rule(+), empowerment, professionalism, and humility.
The first root, the golden rule(+), I picked up from my father who routinely instructed me to treat others as good or better than I would like to be treated; he daily modeled this principle in word and deed. Through his mentoring and modeling I learned this principle goes far beyond just fulfilling a need, it was giving others above and beyond my own desires for the same things. I discovered that maturity in this area was experienced as joy in the heart knowing the need of another had been met. An ancillary heart sensation of maturity was purpose fulfillment.