This is a guest blog by Fernando A. Ceballos, P.E.
Communication: The imparting or exchanging of information or news.
Depending on your personality, you are either the type to listen or talk. Usually, people struggle to be good at both. I was the type to talk, to think about what to say next, and sometimes forget to listen to the person I was talking to. I realized that this was due to my fear of having a “boring” conversation or awkward pauses while I reflected on what was being said. It was also ego taking over, since I wanted to be “ready” with a rebuttal when I was debating with someone.
As I write this blog post, I know I am not the best listener I can be, but I’ve made improvements from who I used to be. These changes have been thanks to books, the wisdom of mentors and coaches, and most importantly, practice. You must practice!
It may be a weird concept at first, but you must be able to be intentional at listening. Instead of giving you a long list of tips or tricks to become a better listener, I want to give you two that you can implement today.