Engineering Management Institute

Tiffani Teachey

3 Ways Engineers Can Provide Stellar Client Service

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This is a guest post by Tiffani Teachey

client service

“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” ~ Maya Angelou

As an engineer, providing excellent client service is essential for your career. When clients are happy, they are more likely to recommend your services to others and continue working with you. But what does it mean to provide stellar client service? Delivering stellar client service is essential for all professionals, especially engineers. Engineers have the technical expertise and knowledge to solve complex problems and provide valuable solutions for their clients. By following these three tips, engineers can deliver outstanding client service that will exceed client expectations. Keep reading to learn more!

Engineers can provide stellar client service through the following tips:

  1. Respond quickly to client inquiries
  2. Clearly communicate project updates and timelines
  3. Offer suggestions for how clients can improve their product or service

1. Respond Quickly to Client Inquiries

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The Benefits of Conflict Resolution for Engineers

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This is a guest post by Tiffani Teachey

Conflict Resolution

“Nothing in life is to be feared, it is only to be understood. Now is the time to understand more, so that we may fear less.” ~ Marie Curie

Conflict resolution is an essential skill for any engineer. When disputes arise, it is crucial to have the ability to calmly and effectively communicate with all parties involved. By using conflict resolution techniques, engineers can resolve disagreements quickly and efficiently while maintaining positive relationships with coworkers. In this blog post, we will discuss the benefits of conflict resolution for engineers. We will also provide tips on how to effectively resolve conflicts. Let’s get started!

Engineers can effectively resolve conflicts through the following tips:

  1. Stay calm
  2. Listen attentively
  3. Be respectful

Conflict Resolution

Stay Calm

When engineers are faced with a conflict, they should stay calm and try to understand the other party’s point of view. They can do this by using empathy or stepping back from their emotions so that cooler heads prevail! Show that you’re not angry or upset by keeping your voice calm and repeating back to them what their point is. This will help diffuse the situation quickly, without anyone getting too worked up about it! The best way to handle a conflict is by staying calm and following these three steps:

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How to Use Personal Branding to Build Your Engineering Career

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This is a guest post by Tiffani Teachey

Personal BrandingBuilding a successful career as an engineer is essential to establishing yourself as a credible expert in your field. One of the best ways to do this is through personal branding. By creating a solid personal brand, you can make yourself visible and recognizable within your industry, which can help you stand out from the competition and lead to more excellent opportunities for advancement. If you’re looking to build your engineering career, using personal branding is a strategy you should consider!

This post will discuss how personal branding can help engineers reach their career goals. We’ll also provide tips on how to get started with personal branding. So, if you’re ready to take your engineering career to the next level, keep reading!

“You can be sure others do it for you if you’re not branding yourself.” ~ Unknown

Here are three ways to use personal branding to build your engineering career:

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Developing an Entrepreneurial Mindset

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This is a guest post by Tiffani Teachey

Entrepreneurial MindsetToo often, engineers get caught up in the details of their work and lose sight of the bigger picture. While it’s important to focus on the task at hand, it’s also crucial to have an entrepreneurial mindset and be proactive in your thinking. By doing so, you can come up with new ideas and solutions that can benefit both yourself and your company. Here are just a few of the benefits of engineers thinking like an entrepreneur.

  1. Increased creativity
  2. Improved problem-solving skills
  3. More efficient time management
  4. Enhanced communication abilities
  5. Greater business knowledge and acumen

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3 Ways Engineers Can Build Self-Confidence

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This is a guest post by Tiffani Teachey

Build Self-ConfidenceEngineers often face challenges that can test their self-confidence. Whether it’s dealing with difficult problems or working with challenging team members, there are plenty of situations that can knock an engineer’s confidence down. However, there are three specific ways engineers can use to build self-confidence and come out on top: learning new skills, seeking feedback, and practicing assertiveness. In this blog post, we’ll explore each of these methods in detail and provide tips on how to put them into practice. By following these tips, you’ll be able to boost your self-confidence and become a more successful engineer. 

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3 Essential Skills for Engineers to Become Proficient at Selling

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This is a guest post by Tiffani Teachey

Become Proficient at SellingMany engineers are incredibly smart, skilled people who can figure out how things work and fix them when they break down. A well-spoken engineer can sell their products or services like nobody’s business. It doesn’t matter if they are pitching an idea or defending the work they’ve done on behalf of their company in front of clients and investors. Unfortunately, not all engineers know how to sell themselves or their ideas well enough for them to succeed in business today. I want to help change that with these three essential sales skills engineers should have if they want their product/idea/service bought by consumers today and to become proficient at selling. 

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Engineers Can Provide Stellar Client Service

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This is a guest blog by Tiffani Teachey

Provide Stellar Client ServiceStellar client service is the key to retaining clients. As an engineer, one might not think client service would be in an engineer’s wheelhouse, but it’s often one of the most effective ways to retain clients. Stellar client service is the key to your business and company’s success. It is a way to provide a competitive edge in the industry and help grow one’s company. The benefits of stellar client service outweigh the costs, as they will gain loyal customers who will come back for more! Below are three ways engineers can use their skill set and knowledge base to provide stellar client service:

Solving the Client’s Problems and Providing Solutions

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Paying It Forward: Engineers Can Make an Impact

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This is a guest blog by Tiffani Teachey

Engineers Can Make an Impact

You might be thinking, “What does this have to do with engineering?” I’ll tell you. One of the most valuable traits that an engineer can possess is empathy, which is the ability to understand and share in another person’s emotions. What better way to exercise this trait than by helping others? Whether it is donating food, clothes, or time, engineers can make an impact by finding ways to give back!

“Service is the rent we pay for the privilege of living here on Earth” ~ Shirley Chisholm

Here Are Three Ways That Engineers Can Pay It Forward:

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TECC 238: Shaping Our Future Generations Through STEM Outreach

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Shaping Our Future Generations Through STEM Outreach

In this episode, I talk to Tiffani Teachey, a senior mechanical engineer and international best-selling author about STEM, and the importance of becoming involved in STEM, especially as a young girl. She talks about the books she has authored and how she uses that accomplishment to shape our future generations by encouraging girls to become more involved in STEM.

Engineering Quotes:

STEM

STEM

Here Are Some of the Key Points Discussed About STEM:

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Shaping Our Future Generations by Becoming a STEM Author

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This is a guest blog by Tiffani Teachey

Becoming a STEM Author

“If they don’t bring you a seat at the table, bring a folding chair.”
~ Congresswoman Shirley Chisolm

There is value in encouraging children to learn more about Science, Technology, Engineering, and Math (STEM). As an engineer for 16 years, I have always enjoyed mentoring and speaking to the youth, presenting “Engineering Is Fun!” At the beginning of my presentations, I ask the children, “Who has met an engineer?” At times, there are no or few hands that are raised. 

I present on the various types of engineers, what engineers do, and what children can do to prepare to become an engineer, alongside hands-on engineering activities. I then ask the same question after the presentation, “Who has met an engineer?” and all of the children’s hands go up. It is then that I realize that I have planted a seed to shape the next generation through STEM and the importance of representation in STEM careers. 

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