How to Resolve Conflict In Civil Engineering Projects Through Mediation – Ep 026

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The Civil Engineering Podcast

In episode 026 of The Civil Engineering Podcast, Chris Knutson, PE interviews a successful attorney and mediator, Ken Strongman on the basics of mediation and dives in on a couple of items associated with preparation for mediation and what to expect during the mediation process as an engineer.

Here are some of the questions asked in this episode:

  • What is mediation
  • How many parties can participate in mediation
  • What does the environment look like in a mediation
  • Who chooses the mediator
  • What are the qualities of a good mediator

Quotes to think about:

TCEP Ep26 quote1

Here are some key points discussed in this episode about How to Resolve Conflict In Civil Engineering Projects Through Mediation:

  • Mediation is the process of resolving conflicts.
  • Almost all professional service contracts have clauses for mediation

Mediation โ€“ you come together to craft the solution to the problem with the help of a mediator (may take 1-3 months)

Litigation โ€“ you go to the court and have a judge or jury solve your case (based on the courtโ€™s time schedule usually takes 5-6 years to come to resolution)

Arbitration โ€“ itโ€™s a private judging with arbitrators making the final decision and thereโ€™s no appeal (you have control over the time schedule)

Four major steps for engineers in the preparation of mediation:

  1. Prepare yourself, your expectations, your realities, your intent, know what you want to communicate, know what your goals needs and interests are in a solution
    • Do a risk benefit analysis of where youโ€™re at in the process
    • Understand where the best andย worst alternatives to negotiate a settlement would be
    • Develop some settlement scenarios: what can you live with, think outside the box
    • Recognize that the other side has interests, goals and needs as well
  2. Prepare your attorney, define your issues with them, prepare a decision tree, find out how the attorney wants to represent and showcase you
  3. Prepare the opposition โ€“ their attorney, their adjusters, their decision makers
    • Provide the decision makers all the information of what is really going on, and send copies of the mediation brief to other parties
  4. Prepare the mediator โ€“ educate the mediator
    • Consider site visits and other pre-session preparations

Qualities of a good mediator:

  • Able to build trust and confide in quickly
  • Excellent interpersonal skills
  • Patience and sense of humor
  • Creativity in solving problems
  • Able to think outside of the box
  • Willing to do everything that he/she can to assist a settlement

Almost all disputes are initially communication issues, but mediation can help get the communication going again and help to keep your project back on track.

About Ken Strongman:

Ken Strongman is an attorney with over 14 years of experience and a growing national reputation as an attorney, mediator, and mediation trainer, who has successfully conducted more than a thousand mediations.

His major practice areas include business, securities, construction defects, real estate, insurance, technology/IT, intellectual property, employment, environment, energy, and trusts & estates. He is also a Judge Pro Tem. ย His degrees in Urban & Regional Planning (U.C. Davis) and Business Administration & Information Systems (Golden Gate Univ.) provide a solid basis for accelerated resolution of legal issues in these subject matter areas.ย  He is also serves as a Mediator and Arbitrator for the Financial Industry Regulatory Authority.

Learn more about Ken Strongman

Sources/References:

Seller-Doer Academy website
Ken Strongmanโ€™s website

This episode is brought to you by PPI, the leader of civil engineering FE or PE exam preparations. Use promo code CIVIL for 20% discount at PPI2Pass.com/coach.

Please leave your comments or questions in the section below on your experience with mediation in resolving conflicts. ย We hope you enjoyed this episode of The Civil Engineering Podcast.

 

To your success,

Anthony Fasano, PE, LEED AP
Engineering Management Institute
Author of Engineer Your Own Success

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