In this episode, I talk with Erin Khan, LEED AP, BD+C, EIT, founder of Erin Khan Consulting, about how firms can successfully implement and scale new software to support tech adoption in AEC without disrupting workflows and how to maximize its impact.
***The video version of this episode can be viewed here.***
Engineering Quotes:
Here Are Some of the Questions I Asked Erin:
- How does a firm’s size and tech-savviness affect its ability to adopt and scale new construction software?
- What should AEC firms consider when deciding whether to use AI tools instead of traditional software?
- What are some common misunderstandings AEC firms have about digital transformation in construction, and how can they shift their mindset to adopt new technology more effectively?
- What should firms have in place before testing or trying out new software, both in the field and at the leadership level?
- What major challenges do AEC firms face when adopting new tech, and how can construction tech startups better match their tools to what the industry really needs?
- What final piece of advice would you give to AEC professionals looking to roll out new software in their organizations?
Here Are Some Key Points Discussed in This Episode About How to Successfully Maximize Tech Adoption in AEC WITHOUT Disrupting Workflows:
- Firms vary widely in how they approach technology adoption, depending on their size and openness to change. A tech-friendly culture helps smaller firms move fast, while larger firms may struggle despite having more resources.
- AI in construction requires more than enthusiasm—it demands careful attention to data privacy, ownership, and ethical use. Firms must train their teams, establish clear policies, and build a culture of responsible innovation to ensure long-term success.
- Adopting new construction technology can feel overwhelming, so breaking it into small, manageable steps helps teams absorb change effectively. Creating a supportive culture and digital transformation mindset makes it easier to attract talent and stay competitive in a rapidly evolving industry.
- Before piloting new tools, firms need a clear understanding of the problem they’re solving and a documented set of goals. Success in tech adoption in AEC depends on engaged champions in the field, leadership support, and alignment with long-term strategic objectives.
- Hiring from diverse educational and professional backgrounds opens doors to fresh talent and new ideas in AEC technology roles. Technology should act as a tool that empowers people—not replace them—serving as a multiplier for impact, not a substitute for expertise.
- Clear, step-by-step guidance helps ensure consistent use of new tools and reduces confusion for all users. Construction tech startups and solution providers should test their tools in real-world conditions to build empathy, improve usability, and deliver meaningful results.
- The AEC industry may be slow to adopt change, but that pace gives forward-thinking firms time to adapt strategically. Staying informed through expert insights and industry-specific resources helps organizations prepare for disruption and future-proof their business.
More Details in This Episode…
About Erin Khan, LEED AP, BD+C, EIT
Erin Khan is an established AEC technology leader with over a dozen years combined experience in construction operations, data and process analysis, and software implementation. Founded by Erin Khan Consulting in 2023, she currently provides technology and innovation services to both contractors and construction technology startups. Prior to founding EKC, Erin served as the National Director of Construction Solutions for Suffolk Construction, overseeing national technology and innovation operations. Erin holds a B.S. in civil engineering from USC, a certificate in business analytics from The Wharton School, and is EIT, LEED AP BD+C, and OSHA-10 certified.
About the Host: Nick Heim, P.E.
Nick Heim, P.E., is a civil engineer with seven years of experience in the repair and restoration of existing structures and host of the AEC Engineering and Technology Podcast (“AECTECH”), where he brings valuable insights and expertise to listeners worldwide.
Nick’s interests lie at the intersection between the built world and technology, and he can be found looking for the ever-changing answer to the question, “How can we do this better?” Nick can be found on LinkedIn, producing content about the use of technologies in his civil engineering career and small business.
Sources/References:
Erin Khan Consulting
Connect with Erin Khan, LEED AP, BD+C, EIT, on LinkedIn
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