Engineering Management Institute

body language

Avoid Conflict by Focusing on These 3 Areas

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This is a guest blog by Pamela A. Scott

Avoid Conflict

“This is what I NEED them to do,” a client said during our call recently. I had to squash the groan that was trying to escape my mouth.

The words and the tone of voice this client used were enough to ensure that “they” were not at all likely to do what she wanted them to do. “They” were her peers. She was asserting authority that she didn’t have.

Here are steps you can take to have successful conversations that don’t turn into unnecessary conflict.

Look At the Words You Use

“I need,” “I want,” and “you should” are good ways to send a conversation downhill before you’ve really gotten started.

When you use those expressions, you come across as a dictator. The persons you’re talking at — not with — can feel belittled, bullied, run over, and more. They’ll possibly end up thinking you’re a jerk.

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5 Simple Ways to Have More Meaningful Conversations as an Engineer

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This is a guest blog by Lara Smith

Meaningful Conversations

“Great minds discuss ideas; average minds discuss events; small minds discuss people.”—Eleanor Roosevelt

Who hasn’t heard this famous quote? To have meaningful conversations, we need to raise our levels to those of great minds. To inspire, to leave a trail behind, and to motivate MUST be our motive. Aren’t you charmed by the conversational power of motivational speakers in an instant?

What’s the secret? Even when they are a stranger to us, how are they able to connect, relate, and then inspire us? Oops, I guess I gave you the key before even beginning!

Just to clear your doubts, the listed ways of conversation aren’t just for debaters, speakers, or leaders, but also for those who want to enhance their talks to strengthen their bonds. Engineers have to communicate on a daily basis — with each other, with supervisors, with people in different departments, and even with clients. Knowing how to have meaningful conversations can have an enormously positive effect on your engineering career and life.

Aligning the essential points of meaningful conversations, I want to share the best and most simple ones that every good speaker uses in his personal and professional life: [Read more…] about 5 Simple Ways to Have More Meaningful Conversations as an Engineer

Strategies for Delivering a Presentation to a Hostile Audience

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Strategies for Delivering a Presentation to a Hostile Audience is a guest post by Shoots Veis, P.E.
hostile audience

As engineers we often get the opportunity to work on great projects. We often transform the landscape through construction and make life safer and more efficient for the people using our infrastructure. However, not everyone is going to see it that way. Many of us have had to deliver a presentation to a hostile audience that does not think a certain project is the best idea. They come to the meeting with a preconceived notion of the project, not happy at the thought of what is proposed to be built.

If you are already a less than confident public speaker, speaking to this type of audience can be one of the hardest things to accomplish. They tend not to share your viewpoint, may have a dislike for technical answers, and may not value engineering expertise. Speaking to this type of crowd is never going to be easy, but there are a few things you can do to get ready.

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Actions Speak Louder than Words in Your Presentation

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Actions Speak Louder than Words in Your Presentation is a guest post by Shoots Veis, P.E.

Presentation
Most engineers, and most people, will tell you that giving a presentation is not something they look forward to.  However, given our love of efficiency, engineers should have a different outlook.  One reason we give a speech to an audience is because it should be the most efficient way to share information.  The presenter has information they need to disseminate to a lot of people, so why not get them all in a room and tell everyone at the same time?  Doing so might even generate questions that you can answer for the group that wouldn’t come up if there wasn’t a group of people in that room.

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