“To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.” ~ Tony Robbins
I pulled the quote above because I am reading a book entitled “Principles: Life and Work” by Ray Dalio that has made me consider this topic in our coaching and training work. Dalio is an American billionaire investor, hedge fund manager, and philanthropist. One of the biggest takeaways for me from the book is Dalio’s thoughts on how his firm successfully uses an array of assessments to ensure that they have the right people in the right seats, and that they are communicating effectively.
Dalio suggests that every individual is wired differently, and if we don’t try to understand each of our employees’ strengths, tendencies, and thought patterns, how do we know if we are putting them in a position to succeed or fail?
What if we took the time to gather some data that would help our employees work much more productively together? Isn’t that what engineers do? Use data to improve systems? Isn’t your company one big machine? Yes, it’s made up of talented individuals, but the machine needs to operate efficiently as a whole.