This is a guest post by Tiffani Teachey
“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” ~ Maya Angelou
As an engineer, providing excellent client service is essential for your career. When clients are happy, they are more likely to recommend your services to others and continue working with you. But what does it mean to provide stellar client service? Delivering stellar client service is essential for all professionals, especially engineers. Engineers have the technical expertise and knowledge to solve complex problems and provide valuable solutions for their clients. By following these three tips, engineers can deliver outstanding client service that will exceed client expectations. Keep reading to learn more!
Engineers can provide stellar client service through the following tips:
- Respond quickly to client inquiries
- Clearly communicate project updates and timelines
- Offer suggestions for how clients can improve their product or service