Providing Stellar Service to Your Engineering Customers
Think back to the last time you had a marvelous buying experience. It doesn’t matter what you were buying — a car, prescription drugs, or a hot dog. What made that experience stand out for you, the customer? Now, put yourself in the shoes of your customers. They are the clients who hire you or […]
Remember Who You Work For
When someone asks a leader who they work for, the best answer is “I work for my team.” That’s obviously not a complete answer, but it speaks to a mindset. Leadership is service, and leaders who approach their roles with that mindset are more likely to be successful. It’s not the complete answer, of course, […]
Would You Want to Work With You?
Picture this: It’s 11:30 a.m. on Tuesday morning, you’re thinking about where to go for lunch, but you are still waiting for a response from your project team member. You had requested this information via email three weeks ago and every few days you get a, “You should have it soon.” You sent an email […]
Goal Setting: Think Big, Be Mindful
The foundation of my goal setting is to Doodle, Doodle, Doodle, and Dream Big. Typically this occurs with my first cup of coffee, during my witching hour—that time when my thoughts clutter my thinking.
Harnessing Innovation in Engineering Leadership – Ep 094
In episode 094 of The Civil Engineering Podcast, which is 4th episode in our 5-part series on infrastructure, Chris Knutson interviews Kate Harris, President, and CEO of Stanley Consultants about harnessing innovation in engineering leadership. Kate gets into future trends of the industry and how we can prepare for them. She also discusses public- and private […]
Why Engineers Make Great CEOs
Engineering is the most common undergraduate degree of the Fortune 500 Chief Executive Officers (CEOs). It has been for some time. Approximately one third of CEOs majored in engineering and only 11% graduated from business school. The Harvard Business Review has a list of the 100 best-performing CEOs on the planet. Amazon CEO Jeff Bezos topped […]
The Power of Passion for your Profession – Ep 161
In this episode, I talk with Jane Sidebottom who is the President/Owner of Applied Marketing Knowledge about the power of passion for your profession. We discuss a framework focused on 7 questions to help you find the work you are passionate about. The questions we discuss are from an article by Robert S. Kaplan’s in […]
