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expectations

TEQC 002: A Framework for Quality Control for Engineering Professionals | Part 1: Gather

March 22, 2022 By EMI

https://media.blubrry.com/engineeringcareercoach/traffic.libsyn.com/secure/teqcp/TEQC002.mp3

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In this episode of The Engineering Quality Control podcast, I talk about a five-part framework for quality control for engineering professionals and discuss the first part of this framework, known as Gather.

quality control for engineering professionals

Here Are Some Key Points Discussed in This Episode About Quality Control for Engineering Professionals:

[Read more…] about TEQC 002: A Framework for Quality Control for Engineering Professionals | Part 1: Gather

Filed Under: TEQC - The Engineering Quality Control Podcast Tagged With: Brian Wagner, Client expectations, decisions, Engineering, Engineering and Architectural Principles, expectations, expectations for the deliverables, Firm standards, Gather, quality control, Quality Control for Engineering Professionals, quality of work, rules

Manage Your Projects to Meet Your Clients’ Expectations

October 14, 2020 By EMI

This is an article by John M. Lowe, Jr., P.E., speaker for our upcoming Civil Engineering Collective session: Manage Your Projects to Meet Your Clients’ Expectations, which you can find here.

Hardly anything has a greater influence on how we perceive being successful in life than how we meet the expectations of others and how well they meet ours. In our professional life, nowhere else is this more applicable than in the client/consultant relationship.

The official measure of success frequently comes at the end of a project when each party evaluates how well their expectations have been met. The goal, of course, is for both parties to conclude that all of their expectations have been met. This is possible, but only with considerable attention being paid by both parties throughout the entire project. And it can only occur when each party has a clear understanding of what the other party expects. While the responsibility for managing this process is shared by both parties, most of the day-to-day effort usually falls to the consultant.

The first opportunity for the client’s expectations to be established occurs when the consultant submits their Statement of Qualification (SOQ) to the client during the selection process. The consultant wants the client to have a favorable impression of the consultant’s qualifications, but care must be taken to not overstate its qualifications, thereby creating an unattainable expectation of the consultant’s performance. In some cases when this happens, clients become disappointed when its expectations based on the SOQ have not been met. On future projects, they may require that the SOQ be attached and made a part of the contract for professional design services. Then, if the consultant’s performance is not consistent with its SOQ, the client may declare that the consultant is in default.

[Read more…] about Manage Your Projects to Meet Your Clients’ Expectations

Filed Under: Civil Engineering Tagged With: and budget, change management, Client’s Expectations, communications, construction process, consultant, expectations, John M. Lowe, Manage Your Projects, negotiating the business terms of the contract, schedule, scope, Statement of Qualification, Success

People Disappointment Management 101

August 10, 2020 By EMI

This is a guest blog by Kristi Hoke Mirambell, P.E

disappointment

As I sit to write a blog about People Disappointment Management 101, I hear the song “God Is Great, Beer Is Good, and People Are Crazy” playing on the radio. At first, the song was nothing more than a typical country song about life with a country play on word humor. I heard this song many times, but it wasn’t until this time in my life, which is filled with an abundance of fear and unknowns, that I heard this song differently. I believe this song represents the best way to explain People Disappointment Management 101.

What makes us disappointed in another person?

I believe that our disappointments lie within our expectations of an event or person. When our expectations are not met, we create a narrative that validates that we are “right” and the event/person is “wrong.”

I am an engineer who lives for data points. This model works great for me because I continuously find data to prove my disappointment as accurate. From an ego standpoint, this works very well because all the narratives that I’ve lived by or believed made me “right.” However, what I learned through my 20-plus years of living according to a spreadsheet is that many past relationships ended in my life with the other person walking away defeated. Hey, but I won — or did I?

There was a time in my life that I knew I needed to change the way that I lived — that it no longer served me and I was ready for a “Cool Change” (another great song!). I started on this journey into uncharted territory and found that there was a whole new way of living, and it could help me to create the life I was desperately searching for.

For me, it started with being able to manage my disappointments in people. There are three key standards specific to personal relationships that we choose to live our lives in, and they tie right back to “God Is Great, Beer Is Good, and People Are Crazy.”

disappointment

[Read more…] about People Disappointment Management 101

Filed Under: Blog, Enlightenment Tagged With: Beer Is Good, Disappointment, Disappointment Management, disappointments, expectations, experience of life, fear and unknown, God Is Great, Kristi Hoke Mirambell, management, P.E, People, People Are Crazy, personal relationships

TCEP 082: One Civil Engineer’s Passion for Culture and Community

April 25, 2018 By EMI

http://media.blubrry.com/engineeringcareercoach/traffic.libsyn.com/civilengineeringpodcast/TCEP082.mp3

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Passion for Culture

In episode 082 of The Civil Engineering Podcast, I talk with Alexis Clark, E.I.T about her passion for culture and community in civil engineering, and several other interesting topics related to Civil Engineering.

Here are some of the questions I ask Alexis:

  • Tell us how you ended up working for Hilti and what it’s like working for such a large company?
  • You’re passionate about engineering and culture both, so let’s discuss how the two intertwine.
  • Do you work outside of the US?
  • What do you do in your life in general to try and integrate culture?
  • Tell us about your passion for culture and volunteering, and why you are so interested in them?
  • Where do you think Civil Engineering is heading in the future?

Engineering Quotes:

Passion for Culture

Passion for Culture

Here are some key points discussed about passion for culture and community:

[Read more…] about TCEP 082: One Civil Engineer’s Passion for Culture and Community

Filed Under: Career Goals and Challenges, TCEP-The Civil Engineering Podcast Tagged With: Alexis Clark, Civil Engineering, community, expectations, Expertise, goals, next generation, opportunities, Passion for Culture, technical knowledge, Volunteering

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