3 Traits Every Engineering Manager Needs to Develop

Develop

Managing a team of engineers is an awesome opportunity, but one that needs to be done well. In order to succeed, there are many traits you will want to develop so you can do the job effectively. In this article, we will focus on three key traits that, if you can develop as strengths, will […]

Thought Leadership: A Key to Stellar Service

Image by Drazen Zigic on Freepik Every year, our business units prepare “Business Development” plans. This year, one of the major takeaways from our plans was the importance of thought leadership. A deep dive into the plans identified more than 120 “thought leaders” within Pennoni. As a firm with 56 years of history and experience, […]

Great Managers Communicate Differently With Different People by Doing This

  Image by katemangostar on Freepik   “To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.” ~ Tony Robbins I pulled the quote above because I am reading a book entitled “Principles: Life and Work” by […]

How Engineering Firms Can Prevent Client Churn

Clients are arguably the most important aspect of running a successful and healthy engineering firm. What’s even more important is retaining them. Did you know it can be anywhere from five to 25 times more expensive to gain a new customer than to retain an existing one? So, how are you preventing client churn at […]

8 Tips to Getting the Most Out of Your Engineering Career and Life

  Is this you? Do you feel like the hamster going round and round on the wheel and getting nowhere in your engineering career and life? What are you doing to make the most out of what you have in front of you right now? Can you afford to wait until the world gets nice […]

Like All Professionals, Engineers Quit Managers Not Companies

Quit Managers

Image by senivpetro on Freepik This article was originally posted on LinkedIn here. There is an infamous saying that I’ve been thinking about a lot lately: People Quit Managers, Not Companies I’ve spent the last 10 years traveling to over 30 U.S. states speaking and training thousands of engineering professionals, and I can attest to […]

3 Ways Engineers Can Provide Stellar Client Service

  “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” ~ Maya Angelou As an engineer, providing excellent client service is essential for your career. When clients are happy, they are more likely to recommend your services to others […]

The Five-Day Week Is a Construct, so Why Not a Four-Day Week?

Four-Day Week

Maybe I should start by saying that I am all for the four-day workweek/three-day weekend. If that makes it sound like I’m trying to get out of work, I’d like to point out that I have been called a workaholic by three different bosses. In fact, one of those bosses refused my request to go […]

Communicating Process Is a Powerful Differentiator

I wonder where Sue is in completing that draft? Does Frank know his quality check is due this afternoon? Does Lynn remember our grant application is due this Friday? If others are having to ask these questions about your responsibilities, you are not communicating process. Communicating process is about letting others know where you are […]