Engineers Can Provide Stellar Client Service
Stellar client service is the key to retaining clients. As an engineer, one might not think client service would be in an engineer’s wheelhouse, but it’s often one of the most effective ways to retain clients. Stellar client service is the key to your business and company’s success. It is a way to provide a […]
The (Not-So) Secret to Successful Client Management
A consultant’s priority is to provide a service in exchange for payment. It may be advice or developing and executing a plan. In civil engineering, our industry’s charge is to build a better quality of life for all of civilization, doing so both ethically and sustainably. Each completed project brings us closer to that goal. […]
The Ways Technology Maintains Productivity of Teams That Work Remotely
Wondering how advanced technology can assist businesses in making their teams productive? In this article, I will discuss several ways how technology has already optimized the work of remote employees! Last year, businesses witnessed a fundamental transformation of the traditional office due to the havoc caused by the COVID-19 pandemic. This resulted in a kind […]
What the Redefinition of Winning Means for Your Success
To be successful as leaders and leadership teams, we need to see both the “big picture” and what’s happening “on the ground” within our firms and the marketplace. Being a leader at any level is about constantly looking for problems to solve and opportunities to realize — but which ones are the right ones, which ones have […]
Providing Stellar Service to Your Engineering Customers
Think back to the last time you had a marvelous buying experience. It doesn’t matter what you were buying — a car, prescription drugs, or a hot dog. What made that experience stand out for you, the customer? Now, put yourself in the shoes of your customers. They are the clients who hire you or […]
3 Ideas to Help Grow Your Community and Improve Your Life
It goes without saying that we are living through unprecedented times. But we’re all tied up together in this thing called life. Think of each other as bees of the same hive. When one bee is hurt, the entire hive suffers. It goes the other way too; when one bee thrives, the whole hive prospers. […]
Growth and Empowerment Through Community
I’m often asked, “Why do you volunteer so much, aren’t you worried that it’s going to affect your career development?” The answer to that is “NO, why would I be worried — it’s likely going to help my growth.” However, it is a problem if I allow my involvement to distract me from my job […]
Paying It Forward: Engineers Can Make an Impact
You might be thinking, “What does this have to do with engineering?” I’ll tell you. One of the most valuable traits that an engineer can possess is empathy, which is the ability to understand and share in another person’s emotions. What better way to exercise this trait than by helping others? Whether it is […]
How to Write Emails That Get the Job Done
What if you could write really good emails? Would it boost your career? I’m sure it would because being able to write really good emails would make you stand out from the crowd. Most people write emails that are average or below average. How do you know if your emails are above average, or even […]
Healthy Conflict: How Disagreements Spur Innovation
For most engineers, conflict at work is something to be avoided. It’s about as desirable as spilling coffee on your pants before a big presentation or dealing with (yet another) paper jam. There’s an important difference, however, between conflict and most other office challenges: conflict is incredibly important. In fact, almost all innovative products and […]
