Providing Stellar Service to Your Engineering Customers
Think back to the last time you had a marvelous buying experience. It doesn’t matter what you were buying — a car, prescription drugs, or a hot dog. What made that experience stand out for you, the customer? Now, put yourself in the shoes of your customers. They are the clients who hire you or […]
Effective Communication Is Key With People at All Levels in Civil Engineering – Ep 135
Effective communication is key to becoming a successful engineering manager. Being able to communicate effectively teaches you to listen to your clients and other disciplines, and also helps you to understand more about the needs of projects.
What Every Engineer Needs to Know When a Crisis Arises – Ep 177
In this episode, I talk with two very successful women from The Mathews Group, Melissa Mathews and Tia Over. We talk about communication strategies that you can implement when a crisis arises whether it’s a project crisis, client crisis or career crisis. Engineering Quotes: Here are some of the key points discussed in this episode […]
Delivering Leadership During A Crisis Situation – Ep 124
In this episode, Chris Knutson, PE interviews Steve Armstrong, leadership coach and no stranger to leading during an emergency, or crisis situations, about the special attributes of leadership that must be called on when facing crisis situations. And we’ll be doing so based on his experiences with the McMurray wildfires that devastated the town at […]
Engineering Career Advice from the National Society of Professional Engineers (NSPE) President Tim Austin, PE – Ep 112
In this episode, I interview Tim Austin, P.E., F.NSPE., current President of the National Society of Professional Engineers about engineering career building as well as some of the biggest challenges the engineering profession is facing today and what NSPE is doing to help Engineers overcome those challenges. Engineering Success quotes: Here are the key points […]
