Providing Stellar Service to Your Engineering Customers
Think back to the last time you had a marvelous buying experience. It doesn’t matter what you were buying — a car, prescription drugs, or a hot dog. What made that experience stand out for you, the customer? Now, put yourself in the shoes of your customers. They are the clients who hire you or […]
3 Ideas to Help Grow Your Community and Improve Your Life
It goes without saying that we are living through unprecedented times. But we’re all tied up together in this thing called life. Think of each other as bees of the same hive. When one bee is hurt, the entire hive suffers. It goes the other way too; when one bee thrives, the whole hive prospers. […]
Growth and Empowerment Through Community
I’m often asked, “Why do you volunteer so much, aren’t you worried that it’s going to affect your career development?” The answer to that is “NO, why would I be worried — it’s likely going to help my growth.” However, it is a problem if I allow my involvement to distract me from my job […]
Paying It Forward: Engineers Can Make an Impact
You might be thinking, “What does this have to do with engineering?” I’ll tell you. One of the most valuable traits that an engineer can possess is empathy, which is the ability to understand and share in another person’s emotions. What better way to exercise this trait than by helping others? Whether it is […]
How to Write Emails That Get the Job Done
What if you could write really good emails? Would it boost your career? I’m sure it would because being able to write really good emails would make you stand out from the crowd. Most people write emails that are average or below average. How do you know if your emails are above average, or even […]
Healthy Conflict: How Disagreements Spur Innovation
For most engineers, conflict at work is something to be avoided. It’s about as desirable as spilling coffee on your pants before a big presentation or dealing with (yet another) paper jam. There’s an important difference, however, between conflict and most other office challenges: conflict is incredibly important. In fact, almost all innovative products and […]
5 Reasons to Say YES to Volunteering
Volunteering allows you to bring positive, measurable changes to your community and professional family. You’ve probably thought about saying YES to a volunteer opportunity. But how? When? Does it work with your schedule? You are busy, and what will you get out of it? My advice is simple: Say YES and say it NOW. And […]
Accepting Responsibility Is the Precursor to Closing the Deal
Whether you close business deals daily or consider a completed deal to be a new job offer that will catapult your career forward, you must first accept full responsibility for what will happen after signing the agreement. Taking responsibility is required for progressing in your work, business, life, or relationships. It is just the right […]
Should My LinkedIn Profile and My Resume Have a Motherhood Section?
It’s always been known that having kids can be detrimental to a woman’s career. There is more research that can be cited here that women pay a price for having a family, whether it be reduced promotional prospects or a complete loss of career. Maybe this is why I’ve always been told not to […]
Avoid Conflict by Focusing on These 3 Areas
“This is what I NEED them to do,” a client said during our call recently. I had to squash the groan that was trying to escape my mouth. The words and the tone of voice this client used were enough to ensure that “they” were not at all likely to do what she wanted […]