Communication/Public Speaking

Stop Talking and Listen!

December 28, 2020 By EMI

This is a guest blog by Fernando A. Ceballos, P.E.

Communication: The imparting or exchanging of information or news.

Depending on your personality, you are either the type to listen or talk. Usually, people struggle to be good at both. I was the type to talk, to think about what to say next, and sometimes forget to listen to the person I was talking to. I realized that this was due to my fear of having a “boring” conversation or awkward pauses while I reflected on what was being said. It was also ego taking over, since I wanted to be “ready” with a rebuttal when I was debating with someone.

As I write this blog post, I know I am not the best listener I can be, but I’ve made improvements from who I used to be. These changes have been thanks to books, the wisdom of mentors and coaches, and most importantly, practice. You must practice!

It may be a weird concept at first, but you must be able to be intentional at listening. Instead of giving you a long list of tips or tricks to become a better listener, I want to give you two that you can implement today.

Call Yourself Out

Being a Good Communicator Isn’t as Hard as You Think

December 21, 2020 By EMI

This is a guest blog by Jeff Perry, MBA

“Engineers don’t have good communication skills.” I hear this all the time, and it is a myth. While it may be true for some engineers, we cannot put it out as a blanket truth that applies to all of them. And most importantly, if someone is not a great communicator now, they can develop those skills, just like anyone else. Often this myth pairs itself with the expectation that most engineers are introverts, which some people think leads to bad communication.

The truth is, both introverts and extroverts can be fantastic communicators, as these skills can be learned and developed over time. The natural behavioral types of introvert vs extrovert have nothing to do with actual ability to communicate, but rather identify how people gain energy from interpersonal interaction (and where they exist on the spectrum). Humans are naturally social beings, and we feel purpose as we develop connections with others. Thus, developing an array of communication skills is necessary for everyone to be happy and healthy.

To assist, I’d love to share some ideas and activities to help you level-up your communication skills:

Practice Listening

Developing communication skills is a broad idea that covers a lot of ground. To start, engineers can develop their own communication abilities by focusing on the skill of listening. I love this quote by Stephen R. Covey:

How Public Speaking Changed My Career Direction (and Can Change Yours Too)

July 28, 2020 By EMI

This is a guest blog by Carl Friesen

How can one speech transform your life? If you’re the one giving it, on the right topic, and to the right audience, it can. That’s what it was for me. In 1999, I jumped out of the best job I’d ever had to fulfill my goal of having my own business before I turned 40. Now my attention turned to building a base of clients for my business. I liked the idea of public speaking, as I’d heard it’s a great way to build personal rapport with people who might become my clients.

As a marketing professional seeking to work with engineering firms, I knew that my best audience would be marketing staff. So, I found an organization of marketing people and booked myself as a speaker. Doing that speech involved flying halfway across Canada, from Toronto to Vancouver.

I picked a topic for my speech to serve two purposes. One was meeting the informational needs of my audience — how they could build the professional profile of their firm’s members. The other purpose was to show that I was someone who could get results for them, without it being a sales pitch.

At the end of the speech, two people from different firms came up and introduced themselves. They both became clients. One was a firm that I’d never heard of before, but it turned out to be a global environmental and geotechnical firm that has been my core client ever since. Many of the people I’ve worked with at this firm continued to work with me when they left for other jobs, so my business grows.

That’s why I say that one speech in Vancouver transformed my life.

Five Key Steps for Success as a Speaker

Who Knows What You Know? – Your Voice Matters!

May 19, 2020 By EMI

Your Voice Matters is a guest blog by Mike Burns

Last month we discussed Continuous Learning, growing together as teachers and students, deepening our commitment to sustained personal and professional growth. As our COVID-19 response continues to mature, the AEC industry is rapidly advancing new ways of communicating, learning, and delivering projects. As we Zoom from meeting to meeting (cheesy pun intended), it is easy to feel connected without truly connecting. Yet this moment — this critical period of recovery — necessitates sustained empathetic listening in order to empower a diverse and inclusive chorus of critical voices. Infrastructure improvements will be a vital component of our pending economic recovery. We must concurrently fast track “shovel-ready” projects and restructure our capital improvement plans, setting the stage for a wave of critical infrastructure projects. Your voice matters, and is particularly critical today as we make difficult choices, pivoting to and accelerating new solutions. I hope that this embarrassing, yet rewarding story from my career inspires you to assert yourself in this moment for your community and our world.

Engineers Quit Managers Not Companies – Dear Manager, We Need to Talk!

April 2, 2020 By EMI

This is a guest blog by Manny De La Cruz

I am writing you this note because I think we need to talk, but quite frankly, I am a bit intimidated to bring this up. I have been working for you for quite some time and feel like things may have dwindled a bit between us. But to be honest, I think that there is still hope and I am optimistic that we can work through this. First of all, I want to come clean about a few things.

I am actively looking for other opportunities outside of this company. Technology and sites like LinkedIn make it really easy. Ironically, having this company on my resume gives me a lot of street credibility out there, where talent is really strapped.
I have sought the counsel of mentors and friends outside of work, and not one is telling me that I may be the problem. They are all great to me and I value their great opinions of me.
I still remember the good times we have had.

5 Crucial Client Communication Skills for Engineering Project Managers

November 4, 2019 By EMI

This is a guest blog by Holly Welles

Whether you’re trying to connect with customers, a new employer or your partner, or even trying to network with peers, communication is vital for career growth. For project managers and planners, it’s especially crucial because poorly delivered messages can have a considerable impact on the results of projects and tasks.

Communication is also essential for dealing with clients. Without the appropriate message, you might misinterpret the scope of a project, what demands a client has or project specifications.

As an engineering professional, here are five crucial client communication skills you will need to interact with clients effectively:

5 Simple Ways to Have More Meaningful Conversations as an Engineer

April 8, 2019 By EMI

***This* *is a guest blog by Lara Smith***

“Great minds discuss ideas; average minds discuss events; small minds discuss people.”—Eleanor Roosevelt

Who hasn’t heard this famous quote? To have meaningful conversations, we need to raise our levels to those of great minds. To inspire, to leave a trail behind, and to motivate MUST be our motive. Aren’t you charmed by the conversational power of motivational speakers in an instant?

What’s the secret? Even when they are a stranger to us, how are they able to connect, relate, and then inspire us? Oops, I guess I gave you the key before even beginning!

Just to clear your doubts, the listed ways of conversation aren’t just for debaters, speakers, or leaders, but also for those who want to enhance their talks to strengthen their bonds. Engineers have to communicate on a daily basis — with each other, with supervisors, with people in different departments, and even with clients. Knowing how to have meaningful conversations can have an enormously positive effect on your engineering career and life.

Aligning the essential points of meaningful conversations, I want to share the best and most simple ones that every good speaker uses in his personal and professional life: [Read more…] about 5 Simple Ways to Have More Meaningful Conversations as an Engineer

Strategies for Delivering a Presentation to a Hostile Audience

August 14, 2018 By EMI

Strategies for Delivering a Presentation to a Hostile Audience is a guest post by Shoots Veis, P.E.

As engineers we often get the opportunity to work on great projects. We often transform the landscape through construction and make life safer and more efficient for the people using our infrastructure. However, not everyone is going to see it that way. Many of us have had to deliver a presentation to a hostile audience that does not think a certain project is the best idea. They come to the meeting with a preconceived notion of the project, not happy at the thought of what is proposed to be built.

If you are already a less than confident public speaker, speaking to this type of audience can be one of the hardest things to accomplish. They tend not to share your viewpoint, may have a dislike for technical answers, and may not value engineering expertise. Speaking to this type of crowd is never going to be easy, but there are a few things you can do to get ready.

How to Handle Conflict Resolution Questions During Engineering Job Interviews

July 25, 2018 By EMI

How to Handle Conflict Resolution Questions During Engineering Job Interviews is a blog post by Nader Mowlaee

In any type of interview, but especially in engineering job interviews, hiring managers ask questions about how you would deal with technical conflict. They want to know about your interpersonal skills and how you would deal with a problem in the office if it should arise, especially if the conflict is of a technical nature.

This is where you must utilize your interpersonal (soft) skills alongside of your technical (hard) skills to find a resolution. What’s also very important is how fast you can come up with a solution, even if it’s a temporary fix, because in many technology-oriented or industrial environments, having a technical problem or conflict could potentially lead to severe damages.

Why Hiring Managers Ask About Conflict

Developing a Plan B When Giving Engineering Presentations

July 17, 2018 By EMI

Developing a Plan B When Giving Engineering Presentations is a guest post by Shoots Veis, P.E.

The mutter of the crowd begins to subdue as the moderator asks people to settle into their seats for the next engineering presentation. After a brief intro, the presenter steps to the front of the room. After a smooth speech introduction, the speaker is just going to his first slide when the projector light goes out. While the projector’s light is now dim, the look on the speaker’s face resembles that of a deer in the headlights.

We have all seen something like this happen. If you are unlucky, it has happened to you. What happens next depends on your speech preparation. If you included a Plan B as part of your speech preparation, then you can move on from the mishap with little disruption. Most likely, you will impress the audience with your grasp of the subject matter and your ability to carry on without the projector.