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sustainability

Three Situations Where Customers Are Not Always Right

October 4, 2021 By EMI

This is a guest post by Nader Mowlaee

CustomersYou must have heard this phrase before: “The customer is always right.” And chances are you have assumed that it applies to everyone and every business. However, based on my experience, there are three situations where this is not the case. In this article, I would like to share those situations with you so you won’t be negatively affected by misplaced beliefs or false expectations.

The idea or purpose behind this saying is to improve the quality of service we offer to everyone, whether they are purchasing products or services from us (external customers) or working on the same team as us (internal customers). However, over the last few years, I’ve seen many cases where internal and external customers have quoted this phrase to bend the truth a bit or break a rule. Here are three situations where the idea of,  “the customer is always right,” is wrong.

[Read more…] about Three Situations Where Customers Are Not Always Right

Filed Under: Blog, Networking/Client Relations Tagged With: abusive customers, business profitability, Customer Requests, customers, Customers Are Not Always Right, dealing with a customer, make one customer happy, misinformation, Nader Mowlaee, Prosumers, sustainability, Unfair Advantage

TECC 253: Four Ways to Increase Efficiency in Your Engineering Business

August 17, 2021 By EMI

https://media.blubrry.com/engineeringcareercoach/traffic.libsyn.com/secure/engineeringcareercoach/TECC253.mp3

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Four Ways to Increase Efficiency in Your Engineering Business

In this episode, we talk to Andrea Dallan, an engineer, an entrepreneur, and CEO of Dallan Spa, an Italian family business about efficiency and sustainability in manufacturing. Andrea will list four specific aspects that you can implement in your firm to improve efficiency in your engineering business.  The strategies can be applied in one’s career as well.

Engineering Quotes:

efficiency - Andrea Dallan Tweet This

efficiency - Jeff Perry Tweet this

Here Are Some of the Key Points Discussed on How to Increase Efficiency in Your Engineering Business:

[Read more…] about TECC 253: Four Ways to Increase Efficiency in Your Engineering Business

Filed Under: Organization/Productivity/Time Management, TECC Podcast-The Engineering Career Coach Podcast Tagged With: Andrea Dallan, automation, Dallan Spa, Efficiency and Sustainability, Flexibility, four pillars of efficiency, improve efficiency in your business, increase the profitability, Introducing technologies, Manufacturing, Productivity, provide continuous improvement, sustainability, The Revolution of Efficiency, thin sheet metal, using less material and energy, work toward efficiency

Sustainability and the Fourth ‘R’

June 29, 2021 By EMI

I learned at a young age the three Rs that are commonly related to sustainability: Reduce, Reuse, Recycle. But I believe there is one more very important “R” that is missing, and that is Responsibility. Engineering is a caring profession, and specifically civil engineering stresses that we protect and advance the welfare of the public. As such, we have the responsibility to manage our personal consumption as well as the consumption of resources in the projects we work on. 

[Read more…] about Sustainability and the Fourth ‘R’

Filed Under: Civil Engineering Tagged With: Carbon footprint, Civil Engineering, Engineering, environmental factors, ld of sustainability, Recycle, Reduce, responsibility, Reuse, sustainability, sustainability credentialing systems, Sustainable design, triple bottom line

TWiCE 09: This Week in Civil Engineering – Robot Detects & Assess Potholes

November 5, 2020 By EMI

https://media.blubrry.com/engineeringcareercoach/traffic.libsyn.com/secure/thisweekincivilengineering/TWICE009.mp3

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Robot

Welcome to This Week in Civil Engineering (TWiCE), the first weekly audio and video podcast covering weekly news stories and events related to civil engineering and its sub-disciplines. In this week’s episode we provide you with the latest news in the Civil Engineering industry including covering how the University of Liverpool announced that it has formed a new spin out company – Robotiz3d Ltd – focused around a robot that has the potential to radically transform road maintenance.

Breaking News in Civil Engineering:

[Read more…] about TWiCE 09: This Week in Civil Engineering – Robot Detects & Assess Potholes

Filed Under: TWiCE Tagged With: Agriculutre, Auckland, boring machine, bridge, charter oak bridge, Civil Engineering, Climate pledge, concrete blocks, connecticut, Florida, IBM, Key Arena, Liverpool, Passenger-Rail, potholes, redevelopment, Road maintainance, robot, Rural Drinking Water, SISTec, sustainability, technology, TWiCE, UK, Wastewater Infrastructure

TCEP 153: Concrete Trends and Career Development Strategies for Civil Engineering Professionals

September 23, 2020 By EMI

https://media.blubrry.com/engineeringcareercoach/traffic.libsyn.com/secure/civilengineeringpodcast/TCEP153.mp3

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Concrete Trends

In this episode of The Civil Engineering Podcast, I talk to Ron Burg, P.E., the Executive Vice President of the American Concrete Institute, also known as ACI. Ron discusses some interesting trends in the world of concrete, but also provides some important strategies for career development for civil engineering professionals based on his long and successful career journey.

Engineering Quotes:

concrete trends

concrete trends

Here Are Some of the Questions I Ask Ron:

[Read more…] about TCEP 153: Concrete Trends and Career Development Strategies for Civil Engineering Professionals

Filed Under: Business Development, TCEP-The Civil Engineering Podcast Tagged With: ACI, American Concrete Institute, building codes and standards, Career Development, Career Development Strategies, CE professionals, civil engineering professionals, Concrete Trends, construction protocols, gaining hands-on experience, interesting trends, Nanotechnology, P.E, resilience, Ron Burg, sustainability

TSEC 06: The Emotional Side of Structural Engineering

August 8, 2019 By EMI

http://media.blubrry.com/engineeringcareercoach/traffic.libsyn.com/thestructuralengineeringpodcast/TSEC006.mp3

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In episode 06 of The Structural Engineering Channel podcast, we talk to Zohaib Alvi, P.E. who is a civil, structural, and forensic engineer and principal of za/engineering. We talk about sustainability in structural engineering and more specifically about the emotional side of structural engineering and how important it is to embrace and understand it as an engineer.

Engineering Quotes:

Emotional Side of Structural Engineering

Here Are Some of the Questions We Ask Zohaib in This Episode:

  • Where did your interest in sustainability come from?
  • In terms of policies, guidelines and regulations – has it been reflected in codes and guidelines in the recent history?
  • Can you give us an example of how resiliency needs to start with us?
  • How does smart technology play into all these trending issues?

Here Are Some of the Key Points Discussed About the Emotional Side of Structural Engineering

[Read more…] about TSEC 06: The Emotional Side of Structural Engineering

Filed Under: TSEC-The Structural Engineering Channel Tagged With: communicate, data-driven, decision-making processes, emotional side, Emotional Side of Structural Engineering, Listen, Mindset, professional development, re-use structures, resiliency, smart technology, soft skills, Structural engineering, sustainability, sustainability interest, technical capabilities, The Structural Engineering Channel, Zohaib A. Alvi

TSEC 03: Here’s Why Base Isolation is Rarely Used in the United States — It Doesn’t Sell Units

June 27, 2019 By EMI

http://media.blubrry.com/engineeringcareercoach/traffic.libsyn.com/thestructuralengineeringpodcast/TSEC003.mp3

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base isolation

In this episode of The Structural Engineering Channel podcast, we will be taking to Ronald O. Hamburger, SE who is a Senior Principal at Simpson Gumpertz & Heger and Evan Reis, SE, co-founder of the U.S. Resiliency Council. We will be talking about recent articles in the New York Times on the concept of base isolation, including the article: Buildings Can Be Designed to Withstand Earthquakes – Why Doesn’t the U.S. Build More of them?

Engineering Quotes:

base isolation

base isolation

Here Are Some of the Questions We Ask Our Guests in This Episode:

[Read more…] about TSEC 03: Here’s Why Base Isolation is Rarely Used in the United States — It Doesn’t Sell Units

Filed Under: TSEC-The Structural Engineering Channel Tagged With: advantage of the technologies, Base Isolation, buildings in the US, Earthquakes, Evan Reis, financial incentive, incremental construction costs, low probability of a disaster, natural disasters, performance-based design, Ronald O. Hamburger, sustainability, U.S. Resiliency Council

Why Engineers Might Consider Opportunities in Construction Fields

January 21, 2019 By EMI

This is a guest blog by Holly Welles

Construction Fields

The automotive, aeronautical and electronics industries are all popular among engineering graduates, however, as a recent graduate, it’s essential to explore the full spectrum of possibilities. While you likely have preferences and priorities, you shouldn’t limit yourself by your expectations. There’s no set path you need to follow.

With this in mind, you should consider seeking opportunities within the construction field. It’s an excellent field for engineers, and there’s always demand for professionals with a specific set of skills and abilities. More than that, the necessity of construction ensures its value far into the future.

Presently, you might be curious about what engineering in construction fields entails. I’ll tell you everything you need to know about the subject, touching on three reasons why you should research the industry and review your options. Consider the following…

[Read more…] about Why Engineers Might Consider Opportunities in Construction Fields

Filed Under: Blog, Career Goals and Challenges Tagged With: Construction Fields, Construction Project, construction sites, design and development, Diversity in the Workplace, Holly Welles, New Technologies, Occupational Outlook, sustainability

TCEP 107: How to Achieve Sustainable Innovation in Development Projects

December 19, 2018 By EMI

http://media.blubrry.com/engineeringcareercoach/traffic.libsyn.com/civilengineeringpodcast/TCEP_ep_107.mp3

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TCEP 107: How to Achieve Sustainable Innovation in Development Projects

In this episode, I talk with Chris Chi Lon Wan, the head of design of Masdar City, UAE. We had a great conversation around design management and how to achieve sustainable innovation in development projects

Engineering Quotes:

Sustainable

Here are some of the questions I asked Chris about sustainability:

[Read more…] about TCEP 107: How to Achieve Sustainable Innovation in Development Projects

Filed Under: TCEP-The Civil Engineering Podcast Tagged With: business development, Civil Engineering, development projects, Masdar City, sustainability, sustainable, sustainable innovation

TECC 188: Taking Action – A Bike Ride for Sustainability

October 30, 2018 By EMI

http://media.blubrry.com/engineeringcareercoach/traffic.libsyn.com/engineeringcareercoach/TECC188.mp3

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Taking Action - A Bike Ride for Sustainability

In this episode, I speak with Professor Jim Tinjum, who is the Associate Chair of the Department of Engineering Professional Development at University of Wisconsin-Madison. We talk about his roughly 1300-mile, 14-day bike trip across the Upper Midwest and what made him decide to take this bike ride for sustainability.

Engineering Quotes:

Sustainability

Sustainability

Here are the top 10 reasons why Jim decided embark on a bike ride for sustainability:

[Read more…] about TECC 188: Taking Action – A Bike Ride for Sustainability

Filed Under: Business/Entrepreneurship, TECC Podcast-The Engineering Career Coach Podcast Tagged With: #SolarParaNinos, Bike Ride, calories, domestic form of energy, e-Bikes, education, foundation systems, Jim Tinjum, Learning by Doing, Puerto Rican, Solar Energy, solar installation, Solar Power Plant, sustainability, taking action, Wisconsin Idea

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